Privacy Policy

Vista Veins Privacy Policy

Effective date: October 2026

Vista Veins PLLC ("Vista Veins," "we," "us") respects your privacy. This policy explains what information we collect through our website, phone line, and text messages, how we use it, and who we share it with.

Information we collect

• Information you give us: when you join our waitlist, request an appointment, take our vein quiz, call us, or contact us, we may collect your name, phone number, email address, preferred office location, and the details you choose to share about your visit.
• Phone calls: calls to (412) 440-5000 may be answered by our AI phone assistant. We may record and transcribe calls so our team can return your call and keep accurate records.
• Information collected automatically: when you visit our website, we and our service providers may collect technical information such as your browser type, device, pages visited, and approximate location, using cookies and similar technologies.

How we use your information

• To respond to your requests, return your calls, and schedule appointments
• To send callback and scheduling text messages if you agree to receive them
• To operate, secure, and improve our website and services
• To comply with legal and regulatory requirements
• To send practice news and updates by email if you subscribe (you can unsubscribe at any time)

Who we share information with

We do not sell your personal information. We share it only:

• With service providers who help us operate our practice, such as our website, phone, scheduling, and medical records vendors, who may use it only to provide services to us
• When required by law, or to protect the rights and safety of our patients, staff, or others
• With your permission

Health Information

Once you become a patient, your health information is protected under HIPAA and handled as described in our Notice of Privacy Practices, which we provide at your first visit and on request.

Text Messaging (SMS)

If you agree to receive text messages from Vista Veins, we collect your mobile phone number and use it only to confirm callbacks and help schedule your visit. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. SMS consent is not shared with third parties. Text messaging originator opt-in data and consent will not be shared with any third parties. Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for help. See our SMS Terms at https://www.vistaveins.com/sms-terms.

Your Choices

You may opt out of text messages at any time by replying STOP. You can set your browser to refuse cookies, though some parts of the website may not work properly. To ask about or update the information we hold about you, contact us using the details below.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure.

Children

Our website is not directed to children under 13, and we do not knowingly collect their personal information online.

Changes to this policy

We may update this policy from time to time. The effective date above shows when it was last revised.

Contact us: 

Vista Veins PLLC 
10475 Perry Highway, Suite 205 
Wexford, PA 15090 (412) 440-5000